Changing hearts is an important part of changing minds. Research shows that appealing to human emotion can help you make your case and build your authority as a

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard

Wield your power for greater influence and impact. With formal authority comes power. But few people realize that informal power--the kind that doesn't come wit

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard

Managing the human side of work Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more po