The Official Introduction to the ITIL Service Lifecycle
Author | : OGC - Office of Government Commerce |
Publisher | : The Stationery Office |
Total Pages | : 256 |
Release | : 2007-05-30 |
ISBN-10 | : 0113310617 |
ISBN-13 | : 9780113310616 |
Rating | : 4/5 (17 Downloads) |
Book Synopsis The Official Introduction to the ITIL Service Lifecycle by : OGC - Office of Government Commerce
Download or read book The Official Introduction to the ITIL Service Lifecycle written by OGC - Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.