Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at

From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · “Provide anonymo

New York Times bestselling author Susan Scott guides couples through eight must-have conversations to create a fierce love that stands the test of time and grow

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conv

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated fo