NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions eve

In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to

In 1995 the first edition of Performance Consulting introduced a concept which has since become a cornerstone of the human resource, learning and organizational

The traditional training process confuses training activity with performance improvement by focusing on employees' learning needs, rather than on their performa

It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a wh