The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its o

Crisis communication is high stakes work. For communications managers and PR professionals, it's likely to be the most stressful time of their working life. Cri

A casebook approach to studying crisis communications means learning from the actions of those who have experienced crises. What did they expect? What actually

When emergencies escalate, knowing what to do in advance is the key. Libraries that are equipped with ready contact information, talking points, and spokespeopl

The go-to guide for learning what to say and how to say it In this climate of near constant streams of media messages, organizations need to know how to effecti