Introduction to Operations Management: A Supply Chain Process Approach details how firms buy, make, deliver, and return goods and services around the globe, pro
An Introduction to Operations Management: The Joy of Operations covers the core topics of operations management, including product and service design, processes
This text offers an introduction to operations management. Numerical models are used to illustrate decision processes, though the emphasis is rigorous, not quan
`This reader is an outstanding piece of work. It captures the essence of operations management by providing an interesting and sometimes provoking set of readin