For anyone who wants to communicate effectively in business,this is your complete reference guide for any form of written communication. Packed with over 500 sa

This book is the ultimate, single-source guide for writing clear, effective business documents. A comprehensive, easy-to-use reference book packed with valuable

A revised, updated edition with more than three hundred sample letters, memos, and e-mails, and new tips on how to use and adapt them. The era of long, leisurel

Sit down at the keyboard and cinch that deal! Press the send button and get the account! Writing skills are more important than ever in determining business suc

E-mail and computer keyboards may have replaced dictation and typewriters in the business world, but the importance of clear and effective written communication