Offers the tools to sell and implement emotional intelligence training in your organization. Emotional intelligence matters more than ever. Personal qualities s

Based on the study of model programs and from hundreds of studies on the psychology of behavioral change, the 22 best-practice guidelines presented in this book

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively?

An argumentation for the dualistic importance of emotions in society, individually and at community level. The current tendency of awareness and control of emot

Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional