This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smar

This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smar

This book showcases state-of-the-art advances in service science and related fields of research, education, and practice. It presents emerging technologies and

Human Resources (HR) departments often have significant data sets related to employees and positions within their organizations, but optimizing use of this data

This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically proven methods on how to design them. F