Systems Thinking in the Public Sector
| Author | : John Seddon |
| Publisher | : Triarchy Press |
| Total Pages | : 224 |
| Release | : 2008-04-11 |
| ISBN-10 | : 9781908009005 |
| ISBN-13 | : 1908009004 |
| Rating | : 4/5 (05 Downloads) |
Book Synopsis Systems Thinking in the Public Sector by : John Seddon
Download or read book Systems Thinking in the Public Sector written by John Seddon and published by Triarchy Press. This book was released on 2008-04-11 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: John Seddon's book correctly identifies why the present regime of measurements and targets is failing our citizens and customers. More importantly, it gives the reader a proven method by which to bring about real improvement in service performance and cost.
